1. Why should I book with Blue Onyx Travel?

Tours with Blue Onyx Travel proceed at a slightly slower pace and offer more inclusions than tours of many other companies.  More often than not, when you take a tour with Blue Onyx Travel, you will receive VIP or fast-track tickets to major attractions.  For your comfort, during a tour which requires bus travel, the capacity of our tour buses exceeds the amount of travelers on any given tour by at least 50%.  And we offer a free beverage service on the vast majority of our bus trips. When you book a tour with Blue Onyx Travel, we promise that you will be well taken care of.

2. If I’m traveling to a foreign country, should I bring foreign currency with me?

For queries involving foreign currency, please refer to our section on exchange cash and currency HERE.

3. How do I find a tour with Blue Onyx Travel?

On our home page, there is a search bar near the top, in the middle of the slide show of photographs.  Simply type in the country in which you want to travel to find tours associated with that country. Or you can click on “Tours” on the toolbar on the left hand side of the page to find the country or tour that you are looking for.

4. How do I make a reservation for a tour with Blue Onyx Travel?

On every page of every tour, there is a “Book Now” button in the “Quick Facts” section near the top.  Clicking on that button will bring up a list of dates and prices. Each listing of dates and prices has a button which says “Book Now” on the right hand side.  Clicking on the “Book Now” button will send you to the reservations page so you can begin your reservation. There is also a Dates and Prices section on every tour page.

5. Why do some tours require my passport information while others do not?

Some of our tours offer intra-country flights as part of the tour package.  In that case, having a passport number is absolutely necessary in order to make a booking of this nature.  Tours that do not include any flights at all do not warrant the usage of passport information.

6. Why does Blue Onyx Travel collect personal information?

The only time that Blue Onyx Travel will ask for personal information is when you make a booking on one of our tours or sign up for our electronic newsletter (name and email only).  You can rest assured that your personal information is totally secure on our site. Blue Onyx Travel will never use your personal information for anything other than the booking of a reservation or to send you our electronic newsletter.  For more information, please refer to our Privacy Policy.

7. How does Blue Onyx Travel engage in policies that support the environment?

First, all payments for our tours are handled electronically.  We do not accept paper payments of any kind, for any reason. Moreover, we do not disseminate paper brochures through the mail.  We only have electronic versions of our brochures. In comparison to many other tour companies, we are actively working to reduce our carbon footprint.  If you haven’t found the exact type of tour or listing that you’re looking for, simply email us and insofar as possible, we’ll be sure to email you a brochure or description!

8.What happens if I miss my flight to my Blue Onyx tour?

Generally speaking, if you miss a flight, your chosen carrier will simply put you on the next available flight.  However, this is not always the case, so we encourage our guests to do thorough research with regard to the policies of their chosen airline carrier.  Also, Blue Onyx Travel is not responsible in any way to offer refunds or credits for the tour you have booked if your missed flight should cause you to miss a portion or the entirety of a tour.

9. Are tours with Blue Onyx Travel disability accessible?

Unfortunately, the vast majority of our tour buses are not disability accessible, so we would advise you to take this into consideration before booking a tour with us.  If you have any questions at all about whether or not a certain tour is disability accessible, please email us with specific questions.  Don’t book a tour assuming that it is disability accessible.

Help / Contact Information

                  If you should have any issues or questions that aren’t covered in the FAQs section, please feel free to email us at or call us directly at 1-800-800-1212.  Our phone services are available Monday through Friday, from 8 a.m. to 5 p.m., Pacific Standard Time.  Most emails are returned within 24 hours.

                  And don’t forget: “We think the world of you!”

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